When can I expect my order to ship and arrive?

I strive to process and ship orders within 5 to 7 business days. Shipping times vary based on region and chosen method. I offer tracked shipping options through Canada Post. Please refer to the shipping policy for more details.

Do you ship internationally?

Currently, orders can be shipped to Canada and the United States. Please refer to the shipping policy for more details.

Do you accept returns or exchanges?

All items are final sale. Please refer to the refund policy for more details.

I would love to work together―can I partner with you?

I'd love to hear more about how you'd like to work with me. Please connect with me here with some details about the partnership or send an email to shayne.berlin87@gmail.com.

What is the best way to get in touch with you?

You can contact me here or send an email to shayne.berlin87@gmail.com.

How should I care for my ceramic products?

Hand wash with mild dish soap.

Mugs are dishwasher-safe and microwave-save.

GET IN TOUCH

Have a question?

Reach out to Shayne Berlin to find answers to your questions. Whether you're interested in finding a bespoke piece for your home or need to inquire about your order, submit a contact form.

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